Frequently Asked Questions

Popular Questions

• Which payment methods are available?

  We strive to make your purchasing experience as seamless as possible by offering a variety of payment methods. You can choose from universally accepted options such as credit cards and PayPal. Additionally, we also provide country-specific payment methods tailored to your location. If you’re unable to find a suitable payment method, don’t hesitate to contact us. We’re here to assist you in finding a solution that best fits your needs.

• Are the Artworks on display at a specific gallery?

  While all of Tatjana Peric’s stunning artwork can be viewed and purchased online, we understand the unique experience of seeing art in person. Selected pieces may be showcased at various galleries intermittently. To stay informed about upcoming exhibitions where you can view these artworks in a physical setting, we recommend subscribing to our newsletter. This way, you’ll never miss an opportunity to witness Peric’s captivating creations up close.

• Can we collaborate?

  Absolutely! We are always open to exploring various forms of collaboration. Whether you’re interested in displaying Tatjana Peric’s artwork in a gallery, hotel, or private practice, or borrowing pieces for corporate events, showrooms, advertisements, or film productions, we’d love to hear from you. Each collaboration offers a unique opportunity to bring her vibrant art to new audiences. Please don’t hesitate to reach out to us to discuss potential partnerships.

Orders & Shipping

• Do you ship internationally?

  Yes, we do! We proudly offer international shipping via courier to art enthusiasts around the globe. Please note that shipping costs and delivery times may vary depending on the destination. Rest assured, we’re committed to ensuring your chosen artwork reaches you safely, no matter where you are in the world.

• Can I track my order?

  Absolutely! We understand how important it is for you to know the status of your order. That’s why every artwork shipped by us comes with detailed tracking options. Once your order is dispatched, you’ll receive a tracking number that allows you to monitor its journey right to your doorstep. This way, you can rest assured knowing exactly when your new piece of art will arrive.

• How long will my order take to arrive?

  The delivery time for your order largely depends on your location. For orders within Germany, you can typically expect your artwork to arrive within one week. For destinations within Europe, the delivery time is usually between two to three weeks. Deliveries to other parts of the world may take a bit longer due to customs and distance. We appreciate your patience and assure you that your unique piece of art will be worth the wait!

• Can I change my order?

  Once your order has been transmitted, we are unable to make changes due to the unique nature of our process. Each artwork is personally signed by Tatjana Peric for the buyer, making it a one-of-a-kind piece specifically crafted for our collectors. This personalized touch adds to the exclusivity and individuality of each artwork. We encourage you to review your order carefully before submission to ensure all details are correct.

Exchanges & Returns

• How can I exchange or return a product?

  Due to the bespoke nature of our artworks, we are unable to accept returns or exchanges once an order has been placed. Each piece is individually signed by Tatjana Peric for the buyer, creating a unique artwork that’s specially crafted for our collectors.

  However, we understand that circumstances can change. Therefore, if you wish to sell your artwork, we offer a service where we can re-list it on our website. Once a new buyer is found, a courier will arrange to collect the artwork from you and deliver it to its new owner. This way, every piece of art continues its journey, bringing joy to more people.

Materials & Care

• What are the materials used?

  Tatjana Peric’s artworks are created using top-tier materials to ensure longevity and vibrancy. Unless otherwise stated, each piece is produced on high-quality cotton canvas stretched over robust 4.5 cm frames. The colors used in her creations are acrylic-based, providing resistance to light and temperature variations. This careful selection of materials guarantees that each artwork retains its stunning visual impact over time, making it a timeless addition to any collection.

• What are the care instructions?

  Taking care of your Tatjana Peric artwork is essential to maintain its vibrant beauty over time. As the paintings are acrylic-based, they’re generally resistant to light and temperature changes. However, to ensure longevity, avoid placing the artwork in direct sunlight or in areas with high humidity.

  If needed, dust the painting lightly using a soft, dry cloth or a feather duster. Do not use cleaning products or water as they may damage the surface.

  For added durability and water resistance, we offer an optional sealing service upon request. This protective layer can enhance the resilience of the artwork, safeguarding it against potential environmental factors. Please reach out to us if you wish to have your painting sealed.

Other

• How do I get a copy of my invoice?

  Obtaining a copy of your invoice is straightforward and convenient. Simply log into your customer account on our website. From there, navigate to your order history and select the specific order for which you need the invoice. You’ll find an option to download your invoice in the order details menu. If you encounter any issues or need further assistance, please don’t hesitate to contact us.